FAQs
Have a question ? We are here to help.
Is the shipping free?
Enjoy free shipping on orders over $150. If a sale or discount is in progress, the free shipping threshold applies to the final price after the discount.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
Products are non-refundable, but you can exchange them for a different style or size once within 14 days of purchase. If you are unable to visit the store in person for the exchange, you will be responsible for the shipping costs.